Subscription Policy

VitaTienda offers a subscription service that allows our customers to enjoy continuous access to their favorite products with exclusive benefits. Below are the policies for using the subscription service:

Subscription Policy

Single Subscription Cycle: Only one subscription cycle can be purchased per transaction. It is not possible to select multiple products with different subscription cycles in a single transaction. The system will automatically assign the subscription cycle of the last product added to your shopping cart.

Mixed Orders: You can purchase both subscription and non-subscription products in a single order.

Shipping Availability: Our product subscription is available for shipping to all of the United States, including its territories, and Mexico.

Subscription Benefits

By subscribing to our products, you will receive:

• Exclusive discounts on selected products available in our online store.
• Priority access to high-demand or limited-stock products.
• Simplified process with no need to manage changes in frequency.
• Priority order dispatch, ensuring fast delivery.

Payment Terms

Additional Costs: The subscription payment does not include taxes, shipping costs, or shipping protection. These additional charges will be calculated and applied at the time of billing and may be subject to change without prior notice.

Price Updates: We reserve the right to modify subscription prices and additional costs. Subscribers will be notified in advance of any significant price changes.

Renewal and Cancellation

Automatic Renewal: Your subscription will automatically renew at the end of each billing period. The corresponding charge will be automatically applied to your registered payment method.

Cancellation: You can cancel your subscription at any time through your account settings on our site vitatienda.com. The cancellation will take effect at the end of the current billing period. Only the customer can perform the cancellation by directly logging into their account on our website. This process ensures that the cancellation is done securely and accurately.

Refund Policy

No refunds will be issued for subscriptions that have already been paid.

Orders in Transit

Subscription orders that have already been processed and are in transit cannot be canceled or refunded. Once the order has been shipped, it is no longer possible to stop the delivery process or reverse the transaction.

Payment Information Update

It is the subscriber's responsibility to keep the payment information in their account up to date. If the payment cannot be processed due to outdated or incorrect payment information, we reserve the right to suspend access to the subscribed products until the payment issue is resolved.

Contact

For any inquiries or assistance related to your subscription, please contact our customer service team at [email protected]