Please read these terms and conditions before using this website. The Terms and Conditions contain important information about your rights and obligations, as well as limitations and exclusions.
By using this website to the fullest extent legally possible, you confirm your unconditional agreement and acceptance of these Terms and Conditions. If you choose not to accept these Terms and Conditions, do not use this website.
Content of the Website:
All products and product information on this website are subject to change at any time without notice.
VitaTienda.com makes every effort so that the information on this website is complete, accurate and true. Despite our efforts, the information on this website may occasionally appear inaccurate, incomplete, or outdated.
To the extent legally possible, whatever information is found on this website, even if it is complete, accurate and true, VitaTienda.com is not the strict representation of such information.
VitaTienda.com may provide links to other websites that are not managed by VitaTienda.com These external websites may make changes to its design, functionality and / or web content at any time and without prior notice.
In the case of using links to other websites VitaTienda.com neither endorses stories on these sites nor is responsible for the content of such sites. Please read our policy regarding Third Party Links.
Some content on our site may not be available for use outside the United States.
VitaTienda.com does not claim that these products are appropriate or available for use outside the United States, its territories, holdings, and protectorates.
If you choose to access this site through other people, you do so out of your own initiative and you agree to comply with all relevant laws, regarding the transmission of technical information exported from the United States or the country you are using this website from. You are responsible for complying with local laws, as long as these are applicable.
Use of the Website:
All content on this site is protected by copyright under United States law.
All materials on this website may not be copied, distributed, or transmitted in any way without the prior written consent of VitaTienda.com.
The design of this website and all its content, text, graphics, information, and the restoration of the sample or downloadable material, are protected by copyright, trademark and other laws, and may not be used unless permitted in these Terms and Conditions or with the prior written consent of VitaTienda.com.
Any unauthorized use of such information or materials violates copyright, trademark laws, privacy / publicity laws, and other laws and regulations.
All material on this site is provided only for lawful purposes. The material on this site should not be used for illegal purposes or for the transmission of illegal, slanderous, defamatory, invasive third-party privacy, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material, or that infringes or may infringe the intellectual property and rights of third parties, or that violate federal, state or local laws.
In addition to any remedy we have under the law or in equity, if we determine that you have violated or are likely to violate the previous prohibitions, we may take any action we deem necessary to try and prevent such activity, including without limitation, the immediate action of the related material of this website.
VitaTienda.com will cooperate with law enforcement authorities, court order, or subpoena requesting or ordering to reveal the identity of anyone posting such material.
Termination of your user account for any reason, includes but is not limited to the violation of any of these Terms and Conditions, resulting in the immediate cancellation of your permission to use the Website, its content and the material on the Site, and immediately obligates you to destroy any copies of the material on this Site, in your possession.
Website Modifications:
VitaTienda.com reserves the right to modify or discontinue, temporarily or permanently, the website as a whole and / or any or all features, and information of the website that appears, or that is available through any part or all of the Website with or without notice to you. VitaTienda.com will not be liable to you or any third party for any modification or suspension of featured stories, or information on the Website or the Website itself.
Site ownership and advertising:
VitaTienda.com is owned by Cocó March and does not have or receive funds for advertising or display of commercial content.
Health Related Information:
The information contained on this website is for informational purposes only and is not intended to replace the advice provided by your doctor or other health care professional.
You should not use the information available on or through the VitaTienda.com website (including but not limited to) information that may be included by health care professionals and / or nutritionists employed by, or contractors of, VitaTienda.com to diagnose or treat a health problem or illness, or prescribe medications. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration (FDA) unless specifically stated otherwise.
Submission of Information and / or Materials:
You understand that the use of the website does not require any personal information. However, if you voluntarily choose to include personal information, this information is covered by our Privacy Policy.
VitaTienda.com in no way invites you to disclose private information in the publicly accessible parts of this website. VitaTienda.com and its directors, officers, employees and agents are not responsible for disclosing any personal information that you have voluntarily included on this website.
You understand that you have no legitimate expectation of privacy of any information that you voluntarily disclose at VitaTienda.com, and to the fullest extent legally possible, waives any constitutional regulation, or common right to privacy that may otherwise claim in such information.
VitaTienda.com can collect and use any personal information you provide voluntarily, and can combine the personal information obtained through you with the information of others to provide a better user experience.
In addition to personally identifiable information, any information, including but not limited to: videos, software, data, text, photographs, music, sounds, observations, comments, suggestions, ideas, graphics or other submissions, transmissions and / or publications that are published in VitaTienda.com, through this website, are considered non-confidential / without property rights and, to the greatest extent legally possible, will become the exclusive property of VitaTienda.com.
You acknowledge the origin of any communication you have sent to VitaTienda.com and accept responsibility for its accuracy, integrity and legality. You agree to provide truthful, accurate, current and complete information about yourself if you choose to provide personal information to us. You are responsible for your own communications and are responsible for the consequences arising from those communications.
To the fullest extent legally possible, VitaTienda.com has the right to use any information at any time for any purpose at any place, time and for any reason without restriction or compensation. We may, but are not required to monitor or review any User Communication.
VitaTienda.com has no obligation to use, return, review or respond to any information received from you. We will not have any responsibility related to the content of said User Communication, regardless of whether it is presented under the laws of copyright, defamation, privacy, obscenity or otherwise. VitaTienda.com reserves the right to eliminate any or all User Communications that include any material deemed inappropriate or unacceptable, and we may suspend your account or your use of this Website.
SMS Terms and Conditions:
The following terms and conditions correspond to SMS or WhatsApp text message promotions of VitaTienda.com. Once registered, to receive text messages, you will receive SMS or WhatsApp text messages of automated advertising from VitaTienda.com frequently, to the phone number provided. Charges may apply for messages and data. The frequency of the messages is variable. You do not need to register to receive text messages in order to obtain our products or services.
Link to this website:
Creating or maintaining any link from another website on any page of this website is prohibited without our prior written consent. It is prohibited to display or open this website or any information or material on this site in frames or by similar means on another website without our prior written consent. Any link allowed to this website must comply with all laws, rules and regulations.
Links to Third Parties:
From time to time, this website may contain links to websites that are not owned, managed or controlled by VitaTienda.com or its affiliates. These links are specific for your convenience and are not under our control. VitaTienda.com is not responsible for the availability of such external sites or resources, and does not endorse any site, its use or content and is not responsible for any content, advertising, products or other materials on or available on such websites or resources.
Neither do we nor any of our respective affiliates, endorse, guarantee, or make any statement with respect to any other website, or any content, materials or other information accessible from another website, or the results that may be obtained by the use of other websites. If you decide to access other websites linked to this website, you do so entirely at your own risk.
Products and services purchased through third-party websites are subject to the terms and conditions of them and their websites, and VitaTienda.com has no responsibility or obligation for such purchases.
Indemnity:
To the fullest extent legally possible, you may agree to indemnify and exempt VitaTienda.com and our parent company, affiliates (and their franchises and commitments) and subsidiaries, officers, directors, employees, successors and assignees, innocuous of any claim, loss, or demand, including reasonable attorneys' fees, made by any third party due to, or from your use of our website, your connection to our website, your violation of these Terms and Conditions, or your violation of the rights of another party. This compensation prevails the termination of these Terms and Conditions.
Disclaimer of Warranties:
YOU EXPRESSLY AGREE THAT THE USE OF OUR SITE IS PROVIDED "AS IS” TO THE MAXIMUM LIMIT PERMITTED BY LAW. TO THE GREATEST EXTENT LEGALLY POSSIBLE, VITATIENDA.COM AND ITS AFFILIATES AND SUBSIDIARIES (COLLECTIVELY, “AFFILIATED”) DISCLAIM ALL WARRANTIES, ALREADY EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS.
VITATIENDA.COM AND ITS AFFILIATES DO NOT MAKE ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, THAT WHAT IS WRITTEN OR STATED ON THIS WEBSITE, ADVICE OR INFORMATION, WILL MEET YOUR EXPECTATIONS, THAT IT WILL BE UNINTERRUPTED, SECURE, EXACT OR ERROR FREE.
Limitations of Liability:
To the fullest extent legally possible, VitaTienda.com and its affiliates will not be liable for any direct, indirect, incidental, special or consequential damages, resulting from the use or inability to use the Website or information obtained on or through the Website, or the interruption, suspension or termination of this Website, even though VitaTienda.com or its affiliates have been informed of the possibility of such damages, regardless of whether such interruption, suspension or termination was justified or not, Negligent or intentional, accidental or deliberate, including, without limitation, damages resulting from: downloading any material contained on or through the Website; link to any third party website from this Website; any unauthorized access to any information on the Website and / or sent by you to or through the Website; messages received or made through or from the Website; and / or loss of profits, use, data and other intangible losses.
Any material and / or information downloaded or otherwise obtained through use or from this Website is done at your own discretion and risk. You will be responsible for your use or disuse of such information, including, without limitation, any damage to your computer system or loss of data resulting from the download of such material or information. VitaTienda.com is not responsible for technical failures, or hardware or software failures of any kind; lost or unavailable network connections; incomplete, confusing or delayed computer transmissions; degradation of services (including interference from “noise in the line”). Under no circumstances will VitaTienda.com or its suppliers be liable for any damage or injury resulting from the use of the materials on this Site. In the case of any problem with this Website or any content, your only solution is to stop using this Website.
Revisions of these Terms and Conditions:
These Terms and Conditions may be revised at any time and from time to time, by updating this publication. You should visit this page from time to time to review the current Terms and Conditions. Certain stipulations of these Terms and Conditions may be replaced by legal notices or terms located on certain pages of this Website.
Taxation of Terms and Conditions / Jurisdiction:
These Terms and Conditions are regulated and interpreted in accordance with the laws of the State of Minnesota and the United States of America, without prejudice to the principles of conflicts of law. To the fullest extent legally possible, our inability to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is determined to be invalid by a court of competent jurisdiction, the court must endeavor to give effect to the intentions of the parties as reflected in the provision, and the other provisions of our Terms and Conditions will remain in full vigor and effect.
YOU AGREE THAT INDEPENDENTLY OF ANY STATUTE OR LAW AGAINST, ANY CLAIM OR CAUSE OF ACTION DERIVED OR RELATED TO THE USE OF THE WEBSITE OR OUR TERMS AND CONDITIONS MUST BE SUBMITTED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION WAS FILED, OR WILL BE FOREVER EXCLUDED.
Termination:
You or we may suspend or cancel your use of this Website at any time, without notice, for any reason or no reason.
General:
No agency, association, joint venture, or work is created as a result of the Terms and Conditions and you have no authority of any kind to bind VitaTienda.com in any respect whatsoever. If someone on both sides fails to exercise in any aspect, any right provided therein, it is not considered a waiver of any of the following rights.
Shipping Policy:
90% of our shipments take approximately 5-7 days to reach their destination, but we understand that there are exceptions where it can take up to 21 days to be delivered. We do NOT ship with signature required. You will receive a tracking number by email and / or text message to track your order.
International orders shipping to Mexico have an estimated delivery time (ETA) of 30 days.
PLEASE MAKE SURE TO MONITOR YOUR PACKAGE AND FOLLOW UP ON THE DELIVERY. Once the package leaves our facilities, the delivery companies are the ones who manage the delivery process. We DO NOT have control over the delivery of your package and any claim has to be done directly with the shipping company according to the tracking number provided to you.
Your purchase will be returned, if the recipient does not claim the package with the shipping carrier or follow the instructions to schedule a new online delivery.
We are not responsible for packages delivered to incorrect addresses, if this address was input online and without the help of a sales agent. You must make sure that the contact information and shipping address are correct before processing the order.
If an address change is necessary on an order already in transit, there will be a charge of $50 USD to manage the adjustment with the shipping company. Certain restrictions apply. Note: It may not always be possible to carry out.
Order with Free Shipping:
- Applies only to shipments within the Continental United States for purchases over USD $100.00.
- In case of return of the package, the client will have to assume the expenses for a reshipment.
- International shipments do not apply for free shipping.
- Express Shipping options do not apply for free shipping.
Express Shipping Policies:
Our warehouses only work from Monday to Friday. Weekends and holidays are not worked.
The selected Express shipping service starts counting from the day after the carrier receives your package. Orders are packed and shipped on a first-come, first-served basis. You are responsible for monitoring the delivery of your order and for being present to receive it.
Return Policy:
Our Return Policies have changed: All returns must be within 30 days of receiving the product as long as it qualifies for the return. We do not accept returns of opened or partially used products. Returns will not be accepted without prior authorization by the claims department.
We do not accept the return of products purchased at a special price. This means that the purchased product has any type of special discount, be it a discount coupon, offer or promotion, as they are considered FINAL SALE. Even if they are sealed and in resale condition.
You have a period of 3 days from the moment you receive your product to inspect and make a claim in case there is any anomaly. All returns are handled by our claims team and by email only. You must write an email to: [email protected]
For details on our Return Policy please click here: Return Policy
Returns of Orders with FREE SHIPPING:
The customer is responsible for the original shipping cost given to them. Such original shipping cost (one-way shipping from our warehouse to the customer's address) will be deducted from all refunds.
Restocking Fee:
All refunds may be subject to a 15% charge for restocking fee, this rate plus the original shipping cost will be deducted from the total to be refunded.
Additional Assistance:
If you do not understand any of the above Terms and Conditions or if you have any questions or comments, we invite you to contact us as follows:
Cocó March Vita Tienda
Headquarters: San Juan PR 00646 USA
Warehouse: Minneapolis Minnesota United States
EE. UU.: 1 (800) 641-6802 Internacional: 1 (305) 224-8104