VitaTienda.com Privacy Policy

Last Updated: February 10, 2026

VitaTienda.com ("VitaTienda", "we", "us", or "our"), owned and operated by Cocó March, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at store.dracocomarch.com, make a purchase, or interact with our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly: When you create an account, place an order, subscribe to our newsletter, or contact us, you may provide us with: your name, email address, mailing/shipping address, billing address, phone number (including mobile number), payment information (processed securely through our payment providers), and any other information you choose to provide.

Information Collected Automatically: When you visit our website, we may automatically collect certain information, including: your IP address, browser type and version, operating system, referring URLs, pages viewed and time spent on our site, and cookie data and similar tracking technologies (see "Cookies" section below).

SMS/Text Message Data: When you opt in to receive text messages from VitaTienda, we collect your mobile phone number and your consent status (opted in or opted out). We may also collect information about your interactions with our text messages, such as whether you clicked on a link included in a message.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and delivery notifications
  • To communicate with you about your account, orders, and customer service inquiries
  • To send you marketing and promotional communications via email (if you have opted in)
  • To send you marketing and promotional text messages via SMS (if you have opted in to our SMS program)
  • To send you transactional text messages such as order confirmations, shipping updates, and delivery notifications
  • To improve our website, products, and services
  • To personalize your experience on our website
  • To detect and prevent fraud
  • To comply with legal obligations

3. SMS/Text Message Privacy

This section applies specifically to our SMS/text message marketing program.

Opt-In Data Protection: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in data or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

No Sale of SMS Data: Your SMS opt-in data and consent status will not be sold to, or shared with, third parties or affiliates for their own marketing or promotional purposes.

Opt-Out: You can opt out of receiving marketing text messages at any time by replying STOP to any message you receive from us, or by clicking the unsubscribe link where available. For help, reply HELP or contact us at ayuda@cocomarch.com.

For complete details on our SMS program, including message frequency, data rates, and supported carriers, please see our SMS Terms and Conditions.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS or email.

We may also use cookies for analytics purposes to understand how visitors interact with our website, to remember your preferences, and to serve relevant advertising. You can manage your cookie preferences through your browser settings.

5. Third-Party Data Sharing

We may share your personal information with the following categories of third parties, solely for the purposes described in this Privacy Policy:

Service Providers: Companies that help us operate our business, including payment processors, shipping carriers, email marketing platforms, SMS messaging platforms, customer support tools, and website hosting providers.

Legal Compliance: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their own marketing purposes. Notwithstanding any other provision in this Privacy Policy, we will not share, sell, or disclose your SMS opt-in data or consent status with any third party for their marketing or promotional purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us at ayuda@cocomarch.com.

California Residents: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of personal information.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. International Users

Our website is operated from the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to such transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cocó March VitaTienda
Headquarters: San Juan, PR 00646 USA
Warehouse: Minneapolis, Minnesota, United States
Email: ayuda@cocomarch.com
Phone (US): 1-800-641-6802
Phone (International): 1-305-224-8104